{"id":5561,"date":"2021-01-12T21:24:47","date_gmt":"2021-01-12T21:24:47","guid":{"rendered":"https:\/\/www.thebrandingjournal.com\/?p=5561"},"modified":"2023-09-19T10:29:25","modified_gmt":"2023-09-19T10:29:25","slug":"stretch-brand-gen-z-digital","status":"publish","type":"post","link":"https:\/\/www.thebrandingjournal.com\/2021\/01\/stretch-brand-gen-z-digital\/","title":{"rendered":"How to Successfully Stretch Your Brand Into Gen Z\u2019s Digital World"},"content":{"rendered":"\n<p>Gen Z (those born after 1997) are expanding the boundaries of the digital world beyond what we ever expected.<\/p>\n\n\n\n<p>As a result, brands are stretching their once analog offers far into the online realm, and doing so successfully, from Marc Jacobs\u2019 latest digital-only fashion collection, to Deliveroo\u2019s digital delivery drivers.<\/p>\n\n\n\n<p>While this new online world provides untold opportunities, it also poses a series of challenging questions that brands will need to navigate.<\/p>\n\n\n\n<p>Is a digital-only product offer the right move? Which online influencers should you partner with? Are there other digital brands with which you should be collaborating?<\/p>\n\n\n\n<p>When the world you are putting your brand into is so different from the world you created your brand in, how can you successfully stretch your brand? Moreover, how can you do so in a way that meets the needs of this new Gen Z customer without breaking your brand?<\/p>\n\n\n\n<p>When looking at the lessons from those who have navigated this world successfully, I believe there are <strong>three key principles you can employ to guide your digital product stretch<\/strong>:<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.thebrandingjournal.com\/2021\/01\/stretch-brand-gen-z-digital\/#1_Understand_What_You_Stand_for_Beyond_the_Products_You_Sell\" >1. Understand What You Stand for Beyond the Products You Sell<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.thebrandingjournal.com\/2021\/01\/stretch-brand-gen-z-digital\/#2_Understand_the_Unique_Persona_of_Your_Customer_on_Each_Digital_Platform\" >2. Understand the Unique Persona of Your Customer on Each Digital Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.thebrandingjournal.com\/2021\/01\/stretch-brand-gen-z-digital\/#3_Collaborate_With_Creators_and_Brands_That_Share_Your_Values\" >3. Collaborate With Creators and Brands That Share Your Values<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.thebrandingjournal.com\/2021\/01\/stretch-brand-gen-z-digital\/#Three_Key_Takeaways_When_Stretching_Your_Brand_Digitally\" >Three Key Takeaways When Stretching Your Brand Digitally<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.thebrandingjournal.com\/2021\/01\/stretch-brand-gen-z-digital\/#About_the_Author\" >About the Author<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Understand_What_You_Stand_for_Beyond_the_Products_You_Sell\"><\/span>1. Understand What You Stand for Beyond the Products You Sell<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Strong brands stand for more than simply the products they make.<\/p>\n\n\n\n<p>Understanding the purpose that sits at the heart of your brand is the key to making sure you successfully stretch your offer without confusing your consumer.<\/p>\n\n\n\n<p>One example of a brand that has successfully built its brand around its purpose and has used this to stretch its offer digitally is Nike.<\/p>\n\n\n\n<p>Nike lives and breathes authentic athletic performance, and this clarity of purpose has allowed them to create The Nike running club and app. An offer that stays true to who they are, helping consumers optimize their fitness performance while allowing their brand to pivot away from sportswear.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"The New Nike  Running App\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/HF-bV1Lar1k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">The Nike Running App &#8211; launched in 2012<\/figcaption><\/figure>\n\n\n\n<p>Embracing this principle means fashion businesses can break away from making clothes and instead create digital-only pieces. Hotels can break away from selling rooms and instead offer digital entertainment experiences. Restaurants can break away from bricks and mortar venues and offer at-home meal kits. Each business can create new products and cater to new audiences, but only if, like Nike, they continue to harness the same brand DNA.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Understand_the_Unique_Persona_of_Your_Customer_on_Each_Digital_Platform\"><\/span>2. Understand the Unique Persona of Your Customer on Each Digital Platform<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In the \u2018real world\u2019, the one of in-person conversations and physical products, we buy from the brands that help us present to the world the type of person we want to be. By wearing a Patagonia top, we are saying to our peers that we are conscious of the natural world; by wearing a Rolex, we are displaying our success.<\/p>\n\n\n\n<p>This is no different in the digital world. Except platforms like Animal Crossing and Fortnite are facilitating a whole new level of self-expression.<\/p>\n\n\n\n<p>On these platforms, users adopt entirely new avatar personas. As a result, brands looking to engage with customers in this world successfully must deepen their understanding of these unique identities and the needs that go along with them.<\/p>\n\n\n\n<p>One brand that has used their deep understanding of their avatar customer well is Gillette. On Animal Crossing, Gillette saw an opportunity to help gamers create avatars that fully reflected their ethnic identity through a \u2018<a href=\"https:\/\/www.gillettevenus.com\/en-us\/animal-crossing\" rel=\"nofollow\">skinsclusive summer line<\/a>\u2019. The line offers gamers 250 shades of skin, which empowers women to &#8216;put their skin in the game&#8217;. <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Gillette Venus Is Changing the Game, Launching First of Its Kind \u2018Skinclusive Summer Line\u2019 ...\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/6GqtKbIG5VE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Gilette&#8217;s offer is built from a deep understanding of its customer\u2019s needs and unique brand DNA.<\/p>\n\n\n\n<div class=\"thebr-posts-end-2\" style=\"text-align: center;\" id=\"thebr-3098606644\"><div id=\"thebr-3542323490\"><a class=\"advanced-image\" href=\"https:\/\/www.thebrandingjournal.com\/branding-checklist\/?utm_source=website&#038;utm_medium=banner&#038;utm_campaign=checklist_articles&#038;utm_content=black_mockup\" data-bid=\"1\" data-no-instant=\"1\" rel=\"noopener\">\r\n    <picture>\r\n        <source media=\"(max-width: 991px)\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2024\/07\/TBJ-Cheat-Sheet-300x250-1.png\" type=\"image\/png\"\/>\r\n        <source media=\"(min-width: 992px)\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2024\/07\/TBJ-Cheat-Sheet-600-x-300.png\" type=\"image\/png\"\/>\r\n        <img decoding=\"async\" class=\"banner\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2024\/07\/TBJ-Cheat-Sheet-600-x-300.png\" alt=\"Checklist image\"\/>\r\n    <\/picture>\r\n<\/a>\r\n<\/div><\/div><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Collaborate_With_Creators_and_Brands_That_Share_Your_Values\"><\/span>3. Collaborate With Creators and Brands That Share Your Values<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Strong brands are authentic; they know who they are, and they don\u2019t try to be all things to all people.<\/p>\n\n\n\n<p>This is where the right collaboration can add strength to a brand stretch.<\/p>\n\n\n\n<p>Klarna, the buy now pay later app, recently teemed up with stylist and DJ Micah \u201cNoodles\u201d Mahinay to create an online shopping installation on Animal Crossing.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.klarna.com\/international\/press\/klarna-partners-with-influencers-to-create-live-in-game-shopping-experience-in-animal-crossing\/\" rel=\"nofollow\">installation<\/a> includes ten digital styled looks by Micah, which players can win for their villagers to wear in-game. The entire collection is also \u2018shoppable\u2019, encouraging users to purchase the digital items using the Klarna app.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"\/wp-content\/uploads\/2021\/01\/Klarna.jpg\" alt=\"Klarna\" class=\"wp-image-5575\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2021\/01\/Klarna.jpg 800w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2021\/01\/Klarna-300x150.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2021\/01\/Klarna-768x384.jpg 768w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2021\/01\/Klarna-380x190.jpg 380w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>This collaboration is a smart move for Klarna.<\/p>\n\n\n\n<p>A financial institution typically would have no place in the high-tech, youth-focused gaming arena, especially at a time where trust in the financial industry is at <a href=\"https:\/\/www.telegraph.co.uk\/business\/2018\/02\/25\/big-banks-struggling-cater-clued-generation-zs-needs\/\" rel=\"nofollow\">an all-time low amongst Gen Z<\/a>. By working with a creator that their target market knows and respects, the Klarna brand benefits from a halo effect and opens itself up to an audience early on in their financial journey.<\/p>\n\n\n\n<p>The key to getting brand collaborations right is ensuring that each brand has shared values but different expertise. <\/p>\n\n\n\n<p>The match between these two brands works because both have a shared value in innovation \u2013 Klarna in the technology behind their transactions and Micah through her cutting edge style. Each brand also brings expertise to the other&#8217;s values. Micah brings the style clout, and Klarna brings the e-commerce understanding.<\/p>\n\n\n\n<p>A word of warning, however: respect and trust sit at the heart of all successful partnerships. When working with a creator on one of these platforms, don&#8217;t try to shoehorn them into your exact vision. If you are striving to change too much about their work, it&#8217;s a sign that this wasn&#8217;t the right match.<\/p>\n\n\n\n<div class=\"thebr-posts-middle-2\" style=\"text-align: center;\" id=\"thebr-1104022976\"><div id=\"thebr-2955541584\"><a class=\"advanced-image\" href=\"https:\/\/edu.thebrandingjournal.com\/brand-improvement-mini-course?utm_source=website&#038;utm_medium=banner&#038;utm_campaign=mini_course_articles&#038;utm_content=green\" data-bid=\"1\" data-no-instant=\"1\" rel=\"noopener\">\r\n    <picture>\r\n        <source media=\"(max-width: 991px)\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2025\/02\/Mini-Course-Green-300x250-1.png\" type=\"image\/png\"\/>\r\n        <source media=\"(min-width: 992px)\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2025\/02\/Mini-Course-Green-600x300-1.png\" type=\"image\/png\"\/>\r\n        <img decoding=\"async\" class=\"banner\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2025\/02\/Mini-Course-Green-600x300-1.png\" alt=\"mini-course image\"\/>\r\n    <\/picture>\r\n<\/a>\r\n<\/div><\/div><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Three_Key_Takeaways_When_Stretching_Your_Brand_Digitally\"><\/span>Three Key Takeaways When Stretching Your Brand Digitally<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To stretch your brand successfully to meet Gen Z&#8217;s needs, you first must ensure your brand stands for something beyond the products you sell. <\/p>\n\n\n\n<p>By using this elevated purpose, gaining a deep understanding of your consumer online, and collaborating with brands and creators already dominating in the space, your brand stretch has a solid foundation and every chance of success.<\/p>\n\n\n<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box5561_978ef7-81 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1024px){.kt-info-box5561_978ef7-81 .kt-blocks-info-box-link-wrap{border-top:2px solid var(--global-palette3, #1A202C);border-right:2px solid var(--global-palette3, #1A202C);border-bottom:2px solid var(--global-palette3, #1A202C);border-left:2px solid var(--global-palette3, #1A202C);}}@media all and (max-width: 767px){.kt-info-box5561_978ef7-81 .kt-blocks-info-box-link-wrap{border-top:2px solid var(--global-palette3, #1A202C);border-right:2px solid var(--global-palette3, #1A202C);border-bottom:2px solid var(--global-palette3, #1A202C);border-left:2px solid var(--global-palette3, #1A202C);display:block;}.kt-info-box5561_978ef7-81 .kt-blocks-info-box-link-wrap .kt-blocks-info-box-media{display:inline-block;max-width:100%;}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box5561_978ef7-81\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-left kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/01\/Lauren-Kelly.jpg\" alt=\"Lauren-Kelly\" width=\"400\" height=\"372\" class=\"kt-info-box-image wp-image-7710\"\/><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h2 class=\"kt-blocks-info-box-title\"><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span>About the Author<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"kt-blocks-info-box-text\">Lauren Kelly has been working at the interface of thought leader and business influence for the last 15 years. Having worked at agencies in the UK and Australia, she now works at Landor where she oversees the strategic brand projects of some of the world\u2019s biggest businesses. Clients have included Queensland Tourism, nib, Radisson, and Schwarzkopf. Lauren\u2019s insights into Gen Z and the future of brand also appear in B&amp;T, AdNews, and Mumbrella.<\/p><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Gen Z (those born after 1997) are expanding the boundaries of the digital world beyond what we ever&hellip;\n","protected":false},"author":27,"featured_media":11224,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"We discuss three key principles you can employ to guide your product and brand stretch into the digital world of Gen Z.","_seopress_robots_index":"","om_disable_all_campaigns":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[424,58,207,3,179,72],"tags":[],"ppma_author":[765],"class_list":{"0":"post-5561","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-brand-experience","8":"category-brand-positioning","9":"category-brand-strategy","10":"category-brands","11":"category-co-branding","12":"category-digital","13":"cs-entry","14":"cs-video-wrap"},"taxonomy_info":{"category":[{"value":424,"label":"Brand Experience"},{"value":58,"label":"Brand Positioning"},{"value":207,"label":"Brand Strategy"},{"value":3,"label":"Branding"},{"value":179,"label":"Co-branding"},{"value":72,"label":"Digital"}]},"featured_image_src_large":["https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2021\/01\/TBJ-Blogcover-4.png",800,534,false],"author_info":{"display_name":"Lauren Kelly","author_link":"https:\/\/www.thebrandingjournal.com\/author\/lauren\/"},"comment_info":1,"category_info":[{"term_id":424,"name":"Brand Experience","slug":"brand-experience","term_group":0,"term_taxonomy_id":424,"taxonomy":"category","description":"","parent":726,"count":19,"filter":"raw","cat_ID":424,"category_count":19,"category_description":"","cat_name":"Brand Experience","category_nicename":"brand-experience","category_parent":726},{"term_id":58,"name":"Brand Positioning","slug":"brand-positioning","term_group":0,"term_taxonomy_id":58,"taxonomy":"category","description":"","parent":207,"count":29,"filter":"raw","cat_ID":58,"category_count":29,"category_description":"","cat_name":"Brand Positioning","category_nicename":"brand-positioning","category_parent":207},{"term_id":207,"name":"Brand Strategy","slug":"brand-strategy","term_group":0,"term_taxonomy_id":207,"taxonomy":"category","description":"Brand strategies are made out of so many different steps, from defining a brand purpose and positioning to brand identity. See some examples here.","parent":0,"count":94,"filter":"raw","cat_ID":207,"category_count":94,"category_description":"Brand strategies are made out of so many different steps, from defining a brand purpose and positioning to brand identity. See some examples here.","cat_name":"Brand Strategy","category_nicename":"brand-strategy","category_parent":0},{"term_id":3,"name":"Branding","slug":"brands","term_group":0,"term_taxonomy_id":3,"taxonomy":"category","description":"","parent":0,"count":40,"filter":"raw","cat_ID":3,"category_count":40,"category_description":"","cat_name":"Branding","category_nicename":"brands","category_parent":0},{"term_id":179,"name":"Co-branding","slug":"co-branding","term_group":0,"term_taxonomy_id":179,"taxonomy":"category","description":"","parent":207,"count":6,"filter":"raw","cat_ID":179,"category_count":6,"category_description":"","cat_name":"Co-branding","category_nicename":"co-branding","category_parent":207},{"term_id":72,"name":"Digital","slug":"digital","term_group":0,"term_taxonomy_id":72,"taxonomy":"category","description":"Explore the latest insights and strategies in digital brand communications to elevate your online presence. Dive into our curated articles and learn how to harness the power of digital storytelling to connect with your audience and build a memorable brand.","parent":692,"count":17,"filter":"raw","cat_ID":72,"category_count":17,"category_description":"Explore the latest insights and strategies in digital brand communications to elevate your online presence. Dive into our curated articles and learn how to harness the power of digital storytelling to connect with your audience and build a memorable brand.","cat_name":"Digital","category_nicename":"digital","category_parent":692}],"tag_info":false,"authors":[{"term_id":765,"user_id":27,"is_guest":0,"slug":"lauren","display_name":"Lauren Kelly","avatar_url":"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2021\/01\/Lauren-Kelly-96x96.jpg","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/posts\/5561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/comments?post=5561"}],"version-history":[{"count":9,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/posts\/5561\/revisions"}],"predecessor-version":[{"id":11226,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/posts\/5561\/revisions\/11226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/media\/11224"}],"wp:attachment":[{"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/media?parent=5561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/categories?post=5561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/tags?post=5561"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.thebrandingjournal.com\/wp-json\/wp\/v2\/ppma_author?post=5561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}