{"id":1381,"date":"2015-05-01T17:38:29","date_gmt":"2015-05-01T17:38:29","guid":{"rendered":"http:\/\/www.thebrandingjournal.com\/?p=1381"},"modified":"2025-02-11T13:56:53","modified_gmt":"2025-02-11T13:56:53","slug":"what-to-learn-from-tropicanas-packaging-redesign-failure","status":"publish","type":"post","link":"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/","title":{"rendered":"What to Learn From Tropicana\u2019s Packaging Redesign Failure?"},"content":{"rendered":"<p>Tropicana\u2019s 2009 packaging redesign failure is in my eyes one of the most interesting case studies about branding through packaging design.<\/p>\n<p>At The Branding Journal, we enjoy featuring branding success stories. However analyzing branding failures can sometimes be even more interesting, as it allows us to learn from past mistakes.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#Introduction\" >Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#Recap_of_the_facts\" >Recap of the facts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#Differences_between_the_original_packaging_and_the_new_one\" >Differences between the original packaging and the new one:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#The_advertising_campaign_that_was_released_with_the_new_packaging_design\" >The advertising campaign that was released with the new packaging design<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#Understanding_the_consumers_reactions_what_went_wrong\" >Understanding the consumers\u2019 reactions: what went wrong?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#What_to_learn_from_this_case_study\" >What to learn from this case study:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.thebrandingjournal.com\/2015\/05\/what-to-learn-from-tropicanas-packaging-redesign-failure\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The famous fruit juice brand Tropicana, owned by PepsiCo, made a major misstep in 2009. On January 9th of that year, Tropicana decided to replace the existing packaging for its best-selling orange juice with a new design for the North American market.<\/p>\n<p>However, this move backfired quickly. The majority of loyal Tropicana customers rejected and criticized the new look. The backlash was so severe that Tropicana had to revert back to the original design, the iconic orange juice packaging that consumers knew and loved.<\/p>\n<p>The attempted rebranding was a failure of epic proportions, showing the risks of altering a well-known product visual identity that resonates with customers. Tropicana learned the hard way not to fix what isn&#8217;t broken.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1384 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/150501_Tropicana_packaging_after.jpg\" alt=\"150501_Tropicana_packaging_after\" width=\"470\" height=\"293\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/150501_Tropicana_packaging_after.jpg 470w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/150501_Tropicana_packaging_after-300x187.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/150501_Tropicana_packaging_after-380x237.jpg 380w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Recap_of_the_facts\"><\/span>Recap of the facts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>First of all, let\u2019s summarize the facts to better understand the reasons for this packaging failure.<\/p>\n<ol>\n<li>Tropicana invested 35 million dollars in an advertising campaign that promoted the new packaging for the fruit juice brand. Both the packaging design and the advertising campaign were created by the same agency: Arnell.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li>On January 8th, 2009, Tropicana launched the new packaging for its best-selling product in North America \u2013 Tropicana Pure Premium, with sales revenues reaching more than 700 million dollars per year. A few days later, consumers started criticizing the new design, especially on social networks. Two months later, sales dropped by 20%, and this spectacular decrease in sales represented a loss of 30 million dollars for Tropicana.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li>Meanwhile, Tropicana\u2019s competitors took advantage of the \u201cTropicana crisis\u201d and gained the sales lost by the fruit juice brands.<\/li>\n<\/ol>\n<ol start=\"4\">\n<li>On February 23rd, 2009, Tropicana announced that it would return to its original packaging design, and within a few months, the old packaging was back for good on all supermarket shelves<\/li>\n<\/ol>\n<ol start=\"5\">\n<li>In total, this initiative cost Tropicana more than 50 million dollars.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Differences_between_the_original_packaging_and_the_new_one\"><\/span>Differences between the original packaging and the new one:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1396 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after.jpg\" alt=\"Tropicana_Packaging_before_after\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after.jpg 800w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after-300x188.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after-768x480.jpg 768w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after-380x238.jpg 380w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>To understand this strategy failure, it is important to analyze what did Tropicana change in its packaging design.<\/p>\n<blockquote><p>\u201cWe thought it would be important to take this brand and bring it or evolve it into a more current or modern state.\u201d stated Peter Arnell, director of the creative agency Arnell in his speech explaining the strategy chosen for the Tropicana product.<\/p><\/blockquote>\n<h3>The images:<\/h3>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_images_before_after.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1402\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_images_before_after.jpg\" alt=\"Tropicana_Packaging_images_before_after\" width=\"800\" height=\"319\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_images_before_after.jpg 800w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_images_before_after-300x120.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_images_before_after-768x306.jpg 768w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_images_before_after-380x152.jpg 380w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Perhaps one of the most important changes is the fact that a big transparent glass full of orange juice replaced the orange and its straw.<\/p>\n<blockquote><p>\u201cHistorically, we always show the outside of the orange. What was fascinating was that we had never shown the product called the juice.\u201d<\/p><\/blockquote>\n<h3>The lid:<\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/tropicana_lid_packaging1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1403 size-medium aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/tropicana_lid_packaging1-300x282.jpg\" alt=\"tropicana_lid_packaging\" width=\"300\" height=\"282\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/tropicana_lid_packaging1-300x282.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/tropicana_lid_packaging1-380x357.jpg 380w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/tropicana_lid_packaging1.jpg 400w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>The agency decided to take the orange and move it to the lid of the bottle. The idea is very creative and interesting, as we can see that the cap really has the shape and texture of half an orange that you can squeeze to obtain a fresh orange juice. This message goes along with the new advertising campaign launched by the same time, and both the packaging and the ad include the statement \u201cSqueeze, it\u2019s a natural\u201d.<\/p>\n<blockquote><p>\u201cWe wanted to take the orange and put it somewhere. We engineered this interesting little squeeze cap here&#8230; so that the notion of squeezing the orange was implied ergonomically.\u201d<\/p><\/blockquote>\n<h3>The logo:<\/h3>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_logo_before_after.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1400 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_logo_before_after.jpg\" alt=\"Tropicana_logo_before_after\" width=\"800\" height=\"319\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_logo_before_after.jpg 800w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_logo_before_after-300x120.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_logo_before_after-768x306.jpg 768w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_logo_before_after-380x152.jpg 380w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Another important difference between the two packs is the new logo design.<\/p>\n<p>The original one was horizontal and followed by the product name \u201cPure Premium\u201d, while the new logo is vertical with a simpler and more modern font. The logo size was also reduced to highlight the message: \u201c100% Orange Pure and Natural\u201d<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_advertising_campaign_that_was_released_with_the_new_packaging_design\"><\/span>The advertising campaign that was released with the new packaging design<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tropicana released a new advertising campaign along with its packaging strategy. The main message communicated in this campaign was \u201cSqueeze, it\u2019s a natural\u201d.<\/p>\n<blockquote><p>\u201cThe whole idea of \u2018squeeze,\u2019\u00a0\u201d Mr. Campbell said, is to play up \u201cthe functional benefit\u201d of orange juice in providing fruit for people\u2019s daily diets \u201cand the emotional connection people have with Tropicana.\u201d<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1392 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4.jpg\" alt=\"Tropicana_squeeze_it_4\" width=\"320\" height=\"444\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4.jpg 320w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4-216x300.jpg 216w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4-295x409.jpg 295w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4-290x402.jpg 290w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_4-300x416.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1391 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_3.jpg\" alt=\"Tropicana_squeeze_it_3\" width=\"700\" height=\"452\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_3.jpg 700w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_3-300x194.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_3-380x245.jpg 380w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-large wp-image-1390 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-1024x683.jpg\" alt=\"Tropicana_squeeze_it_2\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-1024x683.jpg 1024w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-300x200.jpg 300w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-768x512.jpg 768w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-380x253.jpg 380w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-800x533.jpg 800w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2-1160x773.jpg 1160w, https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it_2.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it.gif\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1393 aligncenter\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_squeeze_it.gif\" alt=\"Tropicana_squeeze_it\" width=\"600\" height=\"175\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_the_consumers_reactions_what_went_wrong\"><\/span>Understanding the consumers\u2019 reactions: what went wrong?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>Emotional bond with the brand<\/h3>\n<blockquote><p>\u201cWe underestimated the deep emotional bond they had with the original packaging\u201d [\u2026]\u201cWhat we didn\u2019t get was the passion this very loyal small group of consumers have. That wasn\u2019t something that came out in the research. [\u2026] Those consumers are very important to us, so we responded.\u201d explained Mr. Campbell, president at Tropicana North America in Chicago.<\/p><\/blockquote>\n<h3>The role of packaging in purchasing decisions processes<\/h3>\n<p>Perhaps the problem goes beyond this emotional bond consumers had with the old packaging.<\/p>\n<p>It is very important to consider the role of packaging design in branding and its link with merchandising. Young and Ciummo stated in their article that packaging redesigns often come with a small decrease in sales, but this tends to be temporary and has never been as severe as the 20% decrease experienced by Tropicana.<\/p>\n<p>In this case, many consumers didn\u2019t recognize the product on supermarket shelves. Some loyal consumers saw the \u201c100% Orange Juice\u201d and asked themselves if the product was still the same as the Tropical Pure Premium they always trusted. Then appeared a series of confusions in consumers\u2019 minds who lost their main reference elements to recognize the product. These include:<\/p>\n<ul>\n<li>The orange with the straw<\/li>\n<li>The original logo<\/li>\n<li>The focus on \u201c100% Orange\u201d instead of \u201cPure Premium\u201d.<\/li>\n<\/ul>\n<h3>The look and feel of the new design<\/h3>\n<p>Because the packaging had a more simple design than the original one, most consumers described it as \u201cugly\u201d, and explained it seemed to be from a low-range supermarket brand. Consumers were confused by this new look that made the brand look cheap, considering that Tropicana had always been perceived as a premium brand.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_to_learn_from_this_case_study\"><\/span>What to learn from this case study:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Branding is a complex subject and it is often difficult to predict the market\u2019s reaction to a strategy change.<\/p>\n<p>However, I believe that both from an individual and company-standpoint, we can learn several lessons from Tropicana\u2019s strategic mistake:<\/p>\n<h3>1. Consumers feel an emotional bond with the appearance of the product and brand they love<\/h3>\n<p>Consumers have an emotional connection with brands they purchase and can feel betrayed and disappointed if they suddenly can no longer identify with new brand elements of the packaging design. It is important to always consider this before making changes to packaging designs.<\/p>\n<h3>2. Branding elements on packaging cannot all be changed at once<\/h3>\n<p>Tropicana, while trying to modernize the brand, didn\u2019t respect one of the most important branding rules any company should consider: the product identification and recognition by the consumer.<br \/>\nTropicana changed too many brand elements at once. This confused the customers on the moment they wanted to purchase orange juice:<\/p>\n<ul>\n<li>New logo<\/li>\n<li>New typography<\/li>\n<li>New slogan<\/li>\n<li>New image<\/li>\n<li>New lid<\/li>\n<\/ul>\n<p>If you want to redesign your product\u2019s packaging, make sure you do not change everything at once. The changes need to be done progressively to ensure the consumer will still recognize the brand.<\/p>\n<p>Of course, this only applies to successful brands such as Tropicana. If your brand and product are not doing well, a total rebrand can be a good solution to save the product on the market. In fact, we\u2019ve seen many cases (Herbal Essences comes to mind) in which significant packaging changes have driven sales.<\/p>\n<h3>3. Packaging is the silent salesman<\/h3>\n<p>Packaging is the last communication channel brands have with consumers in the purchasing decision process. Its design and content are essential to the brand because it will influence the consumer\u2019s decision at the last minute. Tropicana\u2019s consumers didn\u2019t recognize or like the new product design and therefore decided not to purchase it.<\/p>\n<div class=\"thebr-posts-end-2\" style=\"text-align: center;\" id=\"thebr-3704813346\"><div id=\"thebr-4157735364\"><a class=\"advanced-image\" href=\"https:\/\/edu.thebrandingjournal.com\/brand-improvement-mini-course?utm_source=website&#038;utm_medium=banner&#038;utm_campaign=mini_course_articles&#038;utm_content=green\" data-bid=\"1\" data-no-instant=\"1\" rel=\"noopener\">\r\n    <picture>\r\n        <source media=\"(max-width: 991px)\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2025\/02\/Mini-Course-Green-300x250-1.png\" type=\"image\/png\"\/>\r\n        <source media=\"(min-width: 992px)\" srcset=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2025\/02\/Mini-Course-Green-600x300-1.png\" type=\"image\/png\"\/>\r\n        <img decoding=\"async\" class=\"banner\" src=\"https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2025\/02\/Mini-Course-Green-600x300-1.png\" alt=\"mini-course image\"\/>\r\n    <\/picture>\r\n<\/a>\r\n<\/div><\/div><h3>4. Advertising and Packaging Design have different communication rules<\/h3>\n<p>Advertising and packaging design are very different communication tools.<\/p>\n<ul>\n<li>Through advertising, companies have more time and support to communicate emotions and new values. The mission of advertising is to inform and communicate sensations that will last in the long-term. It is a more flexible communication channel over time.<\/li>\n<li>Through packaging design, companies need to communicate in a more direct, clear, and identifiable manner, as the consumer is about to make its final purchase decision.<\/li>\n<\/ul>\n<p>Of course, packaging and advertising strategies should always be in line, as with any marketing activity in general. However, there are some communication codes for each domain that need to be respected. In the case of Tropicana, the packaging codes weren\u2019t, and this caused the failure of the new design.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The Tropicana redesign illustrated the considerable power of packaging. While this was a distinctively negative example, it\u2019s important to keep in mind that this same power does often work in a positive direction.<\/p>\n<p>The takeaway for marketers and brand strategists should be even greater respect for packaging design and a deeper commitment to leveraging this brand asset with a methodical procedure. This will ensure consumers accept the change in a positive manner!<\/p>\n<p><strong>References:<\/strong><br \/>\n&#8211; <strong>Online:<\/strong> <a href=\"https:\/\/www.cbsnews.com\/news\/arnells-explanation-of-failed-tropicana-design-resembles-his-nonsensical-pepsi-document\/\">CBS News<\/a>, <a href=\"https:\/\/www.nytimes.com\/2009\/01\/08\/business\/media\/08adco.html?_r=0\">NY Times<\/a>, <a href=\"https:\/\/www.nytimes.com\/2009\/02\/23\/business\/media\/23adcol.html?pagewanted=all\">NY Times (2)<\/a><br \/>\n&#8211; <strong>Marketing Journal:\u00a0<\/strong>Young Scott y Ciummo Vicenzo. \u201cManaging risk in a package redesign: what can we learn from Tropicana? \u201c. Brand Packaging (August 2009).<\/p>\n","protected":false},"excerpt":{"rendered":"Tropicana\u2019s 2009 packaging redesign failure is in my eyes one of the most interesting case studies about branding&hellip;\n","protected":false},"author":2,"featured_media":1396,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"What to learn from Tropicana\u2019s packaging redesign failure?","_seopress_titles_desc":"Tropicana\u2019s 2009 packaging redesign failure is one of the most interesting case studies about branding through packaging design.","_seopress_robots_index":"","om_disable_all_campaigns":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[207,11,6,240],"tags":[13,355,64,189,354,353],"ppma_author":[742],"class_list":{"0":"post-1381","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-brand-strategy","8":"category-case-studies","9":"category-packaging-design","10":"category-rebrand","11":"tag-branding","12":"tag-failure","13":"tag-packaging","14":"tag-rebrand","15":"tag-redesign","16":"tag-tropicana","17":"cs-entry","18":"cs-video-wrap"},"taxonomy_info":{"category":[{"value":207,"label":"Brand Strategy"},{"value":11,"label":"Case Studies"},{"value":6,"label":"Packaging"},{"value":240,"label":"Rebrand"}],"post_tag":[{"value":13,"label":"branding"},{"value":355,"label":"failure"},{"value":64,"label":"packaging"},{"value":189,"label":"rebrand"},{"value":354,"label":"redesign"},{"value":353,"label":"tropicana"}]},"featured_image_src_large":["https:\/\/www.thebrandingjournal.com\/wp-content\/uploads\/2015\/05\/Tropicana_Packaging_before_after.jpg",800,500,false],"author_info":{"display_name":"Marion Andrivet","author_link":"https:\/\/www.thebrandingjournal.com\/author\/marion\/"},"comment_info":54,"category_info":[{"term_id":207,"name":"Brand Strategy","slug":"brand-strategy","term_group":0,"term_taxonomy_id":207,"taxonomy":"category","description":"Brand strategies are made out of so many different steps, from defining a brand purpose and positioning to brand identity. 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